Benefits:

Competitive salary
Employee discounts
Flexible schedule

Employee Benefits:

League Team Credit (eligible after probationary period)
Free Membership
Employee Discounts on programming
Competitive Wages
Flexible scheduling
Concession discounts

Company Overview:

The Plex PDX (https://www.theplexpdx.com/) and Portland Indoor Soccer (https://pdxindoorsoccer.com/) are Indoor Sports Arenas that run soccer leagues, youth soccer classes, and much more! Our business provides recreational services for children as young as 18 months to 99 years old.

Job Summary:

This position is unique because managers are knowledgeable about ALL facility programming and scheduling and able to assist our customers with any questions they have. Managers also handle customers’ food & beverage requests. We are specifically looking for applicants to manage our facilites on weekend mornings during our Lil' Kickers classes.

Duties & Responsibilities:

Customer service i.e. checking people in, printing player cards, taking team and rental payments and answering questions
Attend pre-class Lil' Kickers meetings and trainings, and complete Lil' Kickers program knowledge online trainings
Professional telecommunications etiquette when on the phone with customers
Assisting with sales of programming and customer memberships
Troubleshooting customer questions and inquiries regarding their program of interest
Understanding and proper use of our scheduling system (Daysmart Recreation)
General facility upkeep and minor maintenance
Proper food & beverage handling, product knowledge, serving and performing accurate transactions
Managing snack shack appearance with stocking, facing and rotation of inventory
Performing proper cash handling and credit/debit transactions
Enforce safety standards

Qualifications:

Great customer service skills, at least one year experience in customer service a plus
Authorized to work in the United States
Oregon food handlers and Alcohol Service Permit
18 years or older
***weekend availability (Saturday and Sunday 7:30am-1:00pm)

Preferred Skills:

Team player and strives to be as proactive as possible
Detailed-oriented and able to multitask and manage time effectively
Ability to build rapport with all customers & families who come into our facility

Compensation: $17.00 - $19.00 per hour

About Us

Lil’ Kickers is a nationwide soccer program rooted in child development theory for kids ages 18 months to 12 years old. Weekly classes are packed with fun and taught by dynamic coaches with a passion for kids. We focus on helping children build strong physical, intellectual and emotional skills using the game of soccer. With more than 100 locations across the U.S. and Canada, Lil’ Kickers has been a source of fun and individual growth for more than 1,000,000 participants over the past 20 years.

Our Philosophy

Using world-renowned child development theories, our curriculum is child-centered, creative, and comprehensive. By rewarding the children’s effort and not just the outcome, we drive the will to try again and again and again. We believe an amazing on-field experience will keep children engaged and coming back for more.

Our Mission

To inspire. We believe childhood is a magical time full of possibilities. We believe in approaching everything from a developmental perspective. We believe learning should be fun. We believe in creating space for all children whether they are on the road to all-star soccer or simply just want to play.

Every Coach within Lil' Kickers has gone through rigorous training to make sure each child is getting the best instruction possible that is both age-appropriate and developmentally minded.

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